At cowins188, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information under Philippine law.
All data transmitted between your device and the cowins188 platform is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
cowins188 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the cowins188 ecosystem and its trusted service partners.
cowins188 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
As a cowins188 player, you have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing. We make it easy to exercise these rights.
cowins188 only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
Receiving promotional emails or SMS from cowins188 is always optional. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Summary: cowins188 collects only the personal data needed to operate your account, verify your identity, process payments, and comply with Philippine law. We do not sell your data. You have full rights over your information under the Data Privacy Act of 2012. This policy explains everything in plain English — no hidden clauses.
1.1 cowins188 ("cowins188," "we," "us," "our") operates the online gaming platform accessible at cowins188.vip (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," "Player") who access or use the Platform.
1.2 This Privacy Policy ("Policy") describes how cowins188 collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.
1.3 This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions.
1.4 By registering an account on the cowins188 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, cowins188 is the personal information controller (PIC) in respect of the personal data it collects and processes in connection with the Platform.
2.2 cowins188 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.
2.3 Where cowins188 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors (PIPs) and are bound by data processing agreements that require them to process personal data only in accordance with cowins188's instructions and applicable law.
3.1 cowins188 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, age and identity verification (KYC), AML compliance |
| Contact Data | Philippine mobile number, email address, residential address | Account communications, support, verification, regulatory notices |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud detection, platform optimisation, regulatory compliance |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status for email, SMS, and push notifications | Sending promotional communications where you have consented |
3.2 cowins188 does not intentionally collect sensitive personal information (as defined under the DPA) unless it is strictly necessary for compliance with legal obligations, such as health-related information provided in connection with a responsible gaming self-exclusion request.
4.1 Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion.
4.2 Automatically — when you use the Platform, we automatically collect technical data such as your IP address, device identifiers, browser type, and session activity through cookies, log files, and similar tracking technologies. See Section 8 for more details on cookies.
4.3 From third parties — we may receive personal data about you from identity verification providers, payment processors (such as GCash, Maya, and Philippine banks), fraud prevention services, and PAGCOR or other regulatory authorities where required by law.
5.1 cowins188 uses your personal data for the following purposes:
5.2 cowins188 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
6.1 cowins188 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 cowins188 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
AML Disclosure Obligation: Under the Anti-Money Laundering Act (AMLA) as amended, cowins188 is legally required to report covered and suspicious transactions to the Anti-Money Laundering Council (AMLC). Such disclosures are made in good faith and in compliance with Philippine law. cowins188 and its officers are protected from liability for such disclosures under the AMLA.
7.2 All third-party service providers who process personal data on behalf of cowins188 are bound by data processing agreements that require them to maintain appropriate security measures and to process personal data only in accordance with cowins188's instructions and applicable law.
8.1 The cowins188 Platform uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience, maintain your session, and collect analytical data about Platform usage.
8.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.
8.3 cowins188 does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the cowins188 Platform.
9.1 cowins188 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 In general, cowins188 retains player account data for a minimum of five (5) years from the date of account closure or the last transaction, in accordance with PAGCOR requirements and Philippine AML regulations. Financial transaction records may be retained for longer periods where required by law.
9.3 Where personal data is no longer required for any lawful purpose, cowins188 will securely delete or anonymise it in accordance with our data retention and disposal procedures.
9.4 You may request the deletion of your personal data at any time (see Section 11). Please note that cowins188 may be required to retain certain data even after an account closure request, where retention is necessary to comply with legal obligations or to resolve disputes.
10.1 cowins188 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
10.2 While cowins188 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. cowins188 cannot guarantee the absolute security of your data. In the event of a personal data breach that is likely to result in serious harm to affected individuals, cowins188 will notify the National Privacy Commission (NPC) and affected players in accordance with the DPA's breach notification requirements.
10.3 You are responsible for maintaining the security of your cowins188 login credentials. Please refer to Section 4 of our Terms & Conditions for your obligations regarding account security.
11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by cowins188:
11.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. cowins188 will respond to all data privacy rights requests within thirty (30) days of receipt, in accordance with the DPA and NPC regulations.
11.3 If you are not satisfied with cowins188's response to a data privacy rights request or believe that your personal data is being processed in violation of the DPA, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
12.1 The cowins188 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. cowins188 does not knowingly collect personal data from individuals under the age of 21.
12.2 If cowins188 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that cowins188 may have collected personal data from a minor, please contact us immediately using the details in Section 14.
Age Verification: cowins188 conducts age verification checks on all players as part of the registration and KYC process. Players who cannot confirm they are 21 years of age or older will not be permitted to access real-money gaming features on the Platform.
13.1 cowins188 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Policy will always be available on this page, with the effective date clearly indicated at the top.
13.2 Where changes to this Policy are material, cowins188 will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
13.3 We encourage you to review this Privacy Policy periodically to stay informed about how cowins188 protects your personal data.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by cowins188, please contact our Data Protection Officer:
14.2 If you wish to lodge a complaint with the Philippine data privacy regulator, you may contact the National Privacy Commission (NPC) directly. Information about the NPC's complaint process is available on the NPC's official website.
14.3 cowins188 is committed to working with you to resolve any privacy concerns promptly and fairly. We aim to respond to all privacy-related enquiries within thirty (30) days of receipt.
Now that you know how cowins188 safeguards your data, join thousands of Filipino players enjoying slots, live casino, bingo, and more — all in a secure, PAGCOR-regulated environment.
21+ only. Please play responsibly. Gambling is addictive. Know when to stop.